Аннотация: Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest
Аннотация: A recent educational survey ranked American students fourth among eight industrialized nations in knowledge of geography. In a sampling of American students tested, more than one in five couldn't locate the United Stater on a world map!
Аннотация: The Physiccs for Kids series provides students, ages 8 to 13, with experiments that will challenge them to think about the forces at work around them. This volume introduce thermodynamics, or the physics of heat. By performig these sale, simple experiments, kids can begin to understand the principles of conductiom, convection, and radiatiom
Аннотация: Acoustics is the branch of phisical science that deals with how sound is produced, how it travels, and how it is affected by surrounding forces. As scientists begin to discover important new ways in which sound influences people and the environment, the study of acoustics becomes more and more exciting
Аннотация: You can make your own sundial, pinhole glasses, and prism. You can also learn to bend light waves with your fingers, stage your own solar eclipse, look through a hole in your hahd, and make your own rainbow
Федеральное государственное бюджетное учреждение культуры «Российская государственная библиотека для молодёжи»
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